Pharmacy Web App

As the sole designer on a team of developers, I led the design process for a web application in the pharmaceutical industry. Through close collaboration with the development team and stakeholders, I ensured that the designs were implemented effectively and efficiently. The end result was a user-friendly and visually appealing web application that provided valuable tools and resources for healthcare professionals and patients alike.

BEFORE

AFTER

Project scope

Two-week agile sprints
One-year SDLC
Over 50 pages and wireframes

SKILL SET

Front-end Development
High-fidelity prototype
Lead UX UI Design
Low-fidelity wireframe

Tech Stack

Angular
Axure
JIRA
MS Visual Studio

Problem

A 25-year-old pharmaceutical FAT32 application was not only antiquated in appearance but also performed worse with each Windows OS update. Without disrupting the pharmacists’ established workflow, rebuild and upgrade the entire application as a web app.

Process

Short of becoming a pharmacist, learn the pharmaceutical process through user interviews, site visits, and trial runs. Trace and improve the workflow by mapping the entire process using wireframes and user flows. Create high-fidelity prototypes for stakeholder approval during bi-weekly agile sprints. Solicit feedback and apply changes to improve the design, while providing developers with front-end staging screens to support development.

Results

After 12 months of revamping the pharmaceutical web application, the new version delivered an improved user experience by enhancing functionality, user interface, and overall performance. The application was immediately sold to CVS Pharmacy for an undisclosed amount.